How to Refresh the Microsoft Store Cache on Windows 11
If the Microsoft Store starts acting up—freezing, failing to download, or just not responding—giving its cache a quick clear might do the trick. It’s nothing complicated; just a simple reset that deletes temporary files, which often helps the Store run more smoothly. This quick fix is easy to do, even if you’re not a tech whiz, so no stress.
Opening the Run Dialogue
Start by pressing Windows key + R on your keyboard. This brings up the Run box, which is like a shortcut to run commands directly. If you prefer using your mouse, you can also find it by clicking the Start menu and typing Run in the search bar, then clicking on it.
Performing the Cache Reset
Type in WSReset.exe and hit Enter. The command is designed to clear out the Store’s temporary files. You’ll see a blank Command Prompt window pop up momentarily and then close — that means Windows is tidying up behind the scenes, removing stuff that might be slowing things down.
Using PowerShell if WSReset.exe Acts Up
If WSReset.exe doesn’t work or throws a tantrum, you can try resetting via PowerShell:
- Right-click the Start button and select Windows PowerShell (Admin), or search for PowerShell, right-click it, and choose Run as administrator.
- Then type or copy-paste this command and press Enter:
Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Just Sit Back and Wait
While Windows does its thing, keep an eye on the screen — no need to click around or get nervous. Once the command prompt disappears, Windows has finished cleaning out the cache files, which often cause issues like failed app downloads or glitches.
Check if the Store Is Back to Normal
After everything’s done, the Microsoft Store should open automatically. If it does and everything looks normal, well done — you’ve cleared the cache and sorted out the problem! If it still acts a bit funny, you might need to do some further troubleshooting.
Tips for Keeping the Microsoft Store Running Smoothly
To prevent issues down the track, it’s a good idea to clear the Store’s cache every now and then—especially after installing new apps or updates. Also, rebooting your PC right after the reset helps solidify any changes. Just head to Start > Power > Restart or press Alt + F4 and select Restart. Keeping Windows updated also helps prevent compatibility issues that could trip up the Store.
Frequently Asked Questions About Clearing the Store Cache
What does WSReset.exe actually do?
The WSReset.exe utility clears the Store’s temporary files stored at C:\Users\Your Username\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache. It focuses solely on cache cleanup, so your account details and installed apps stay safe and untouched.
Will clearing the cache delete my apps?
No worries! Clearing the Store’s cache only deletes temporary files. Your apps, data, and account info are safe as houses. Think of it like tidying your wardrobe — junk goes out, but your favourite gear stays put.
Why is the Microsoft Store so slow?
Most of the time, sluggishness comes down to a cluttered cache—old files piling up can drag things down. Outdated Windows versions or network issues can also be culprits. But generally, it’s the cache causing the slowdown.
Do I need to restart my PC after clearing the cache?
While it’s not a strict rule, rebooting often helps. A quick restart can flush out any lingering glitches and make everything run a bit smoother — like giving your system a fresh start.
What if WSReset.exe doesn’t do the trick?
If problems persist after running the reset, check if your Windows is up to date via Settings > Windows Update. Sometimes, a simple update is all it takes. If that doesn’t fix it, you can also reset the Store manually: go to Settings > Apps > Microsoft Store > Advanced options > Reset.
Clearing the Microsoft Store’s cache on Windows 11 is a quick housecleaning trick — no special skills needed. Spend a couple of minutes doing it, and your Store should be back to full speed.
Performing this regularly can save you from headaches, especially when downloading lots of new apps. If it doesn’t resolve everything, consider updating Windows or resetting the Store. Keeping things running smoothly makes a big difference to your overall experience.